Trust
How Maitro handles your personal data — every DPDP Act 2023 obligation, in one place.
This is the Maitro Trust Center — a single source of truth for our personal-data practices under the Digital Personal Data Protection Act 2023. Every page below is live and operational; none of it is aspirational.
Region: India-only primary hosting; Mumbai VPS region for production application data.
Privacy Policy
DPDP §11What we collect, why, retention, your rights.
Terms of Service
—The rules for using the service.
Cookie Policy
DPDP §6Cookies used, opt-out options.
DPDP Act 2023 Posture
ReferenceHow we meet each DPDP obligation.
Data Subject Rights
DPDP §14Access · Correct · Erase · Portability · Nominate.
Consent Management
DPDP §6Granular, revocable. View, edit, revoke.
Breach Notification
DPDP §8(6)Days since last breach. 72-hour SLA.
Data Protection Officer
DPDP §10Named DPO, contact, escalation tree.
Grievance Officer
DPDP §13Named officer, contact, SLA.
The named Grievance Officer for Maitro
Per DPDP §13, every data fiduciary in India must name a Grievance Officer who is contactable in plain language. Ours is Bhaskar Anand (Director, Talpro India Private Limited). Email privacy@maitro.tech. Acknowledgement SLA 7 days · resolution SLA 30 days.